Welcome to Da Vinci Arts — Curated Wall Art & Décor for Inspired Spaces

Shipping policy

Shipping and Return Policy

We want you to be delighted with your purchase from Da Vinci Arts Shop. If for any reason you are not satisfied, please contact us, and we will do our best to resolve the issue.

Shipping

Wall Art Prints

  • Estimated delivery time: 4–14 business days, depending on the destination.

  • Includes production, handling, and courier delivery.

  • Free worldwide shipping is included with every order.

Home Décor Collection

  • Estimated delivery time: 7–20 business days.

  • On-Time Guarantee: If your order is not dispatched within this time-frame, you will automatically receive 5% store credit as a goodwill gesture.

  • Free worldwide shipping is included with every order.

Carriers & Tracking

  • All parcels are securely packed and shipped via trusted carriers such as DHL, UPS, or FedEx.

  • Every order includes an individual tracking number so you can follow your parcel’s journey.

Customs & Duties

  • For international orders, customs duties or local taxes may apply. These are the responsibility of the customer.

Return and Refund Policy

Please refer to Refund policy 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@davinciarts.com.au.

Need help?

Contact us at support@davinciarts.com.au for questions related to refunds and returns.